Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order through our online store.
By using our website, you agree to the practices described in this Privacy Policy.
Effective Date
01/07/2026
Welcome to Sheree's Cakes.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Telephone Number
- Delivery Address
- Billing Address
- Recipient details (if sending a gift)
- Order notes and special cake instructions
Payment Information
We do not store your debit or credit card details.
Online card payments are securely processed through our trusted third-party payment gateway. Payment information is encrypted and handled directly by the payment processor.
If you choose to pay via bank transfer, we may collect payment confirmation details required to verify your order.
Automatically Collected Information
When visiting our website, we may automatically collect:
- IP Address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Arrange deliveries
- Prepare store pickup orders
- Verify payments
- Respond to customer inquiries
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Meet legal and regulatory obligations
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information only with trusted service providers when necessary, including:
- Payment gateway providers
- Delivery partners
- Website hosting providers
- IT service providers
- Government authorities where required by law
These providers are only given the information necessary to perform their services.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure.
Although we strive to use commercially acceptable means to protect your personal information, no method of electronic transmission or storage is completely secure.
6. Order Communications
By placing an order, you consent to receiving communications related to your purchase, including:
- Order confirmations
- Payment confirmations
- Delivery updates
- Pickup notifications
- Customer service communications
These communications are considered necessary for fulfilling your order.
7. Marketing Communications
If you choose to subscribe, we may occasionally send promotional offers, seasonal products, or special announcements.
You may opt out of marketing communications at any time.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites.
9. Data Retention
We retain personal information only for as long as necessary to:
- Complete your order
- Provide customer support
- Maintain business records
- Comply with legal obligations
10. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information where legally permitted
- Withdraw consent for marketing communications
Requests may be made using the contact information below.
11. Children's Privacy
Our website is not intended for children under the age of 13 without parental supervision.
We do not knowingly collect personal information from children.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon publication on this page.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact: